Phone : +351 917 052 050
General terms and conditions of service:
Please note our terms & conditions are general and specific changes may need to be made to accommodate your event. Our prices and menus are therefore a guideline until a deposit is paid.
A 50% deposit is required to guarantee the service. For private chefs & private events with less than 30 people the balance can be paid on the night or transferred in advance. Events with over 30 people will be required to give us final numbers three weeks prior to the date and payment will be required at the same time.
We will help you to package up all leftovers. You are responsible for providing appropriate containers to place leftovers into. If you do not have appropriate containers, all food will be disposed of or taken back to our kitchen.
Once at our kitchen we are no longer required to give you those leftovers. In accordance with health& safety. We reserve the right to discard any food items where there is a reasonable risk for food borne illness to occur. The same will apply to drinks and we will charge all opened drinks at the agreed price. Upon the request from a client to keep food that the chef feels is unsuitable due to heat and exposure, the client will be asked to sign a disclaimer to say they wished the food to be left out.
Furniture & equipment
We will include all basic service equipment such as plates, glasses, cutlery, service tables etc in the cost of the service.
Additional items such as tables, linen, chairs, patio heaters, umbrellas, gazebos and general decoration are available at an additional charge.. Equipment hired by us on your behalf (via a third party) has an additional 15% service charge onto cover the time spent ordering, processing, collecting and ensuring safe arrival for your special event .Goods ordered directly from equipment hire companies are not our responsibility or liability.
The furniture and equipment used at the villa is your responsibility. There is a deposit of 500€ until the end of the event, which will be refunded fully if all furniture is picked up in good condition. If furniture, glasses or crockery etc is broken or damaged, the deposit will be retained. This of course does not include any breakages made by our own staff.
Prices are valid at the time of your booking. Bookings for events for the year of 2021 or 2022 may be subject to the fluctuating cost of food items, and menu prices are subject to change within fourteen(14) days of the event. When a drastic change in the menu ingredient cost occurs, the client has two options;
- To pay the additional cost based on the current adjusted price, or
- To substitute another menu item to maintain the agreed price.
Please note that a deposit of 50% is due within 7 days of your verbal or written booking to secure your event. For private chefs & private events with less than 30 people the balance can be paid on the night or transferred in advance. Events with over 30 people will be required to give us final numbers three weeks prior to the date and payment will be required at the same time.
Should you require additional services, staff, drinks etc on the day, then a balance invoice will be issued which will be due for immediate settlement.
All pre payments and deposits are returned in full (less 100€ admin fee) if your event is cancelled by you, your venue or by act of God, 180 days or more, from your event date.
If the event is cancelled between 14 days and 179 days from your event date, we will charge a 50% cancellation fee of the agreed contract price. This would normally mean your deposit is not refunded.
If the event is cancelled, within 0 days and 14 days from your event date the full balance will be due. If we are able to re-book your date with a similar event, all prepayments and deposits are returned in full (less 100€ admin fee).
We strongly recommend that all clients look at event insurance, especially for large parties and weddings.